Prowler portable truckmount, not a POS
Amtex Equipment has been recognized as one of the world’s most respected and reliable equipment manufacturing companies. At Amtex our goal is to improve and perfect our designs of equipment to serve the everyday industry’s cleaning demands. We offer the most powerful warranty coverage for any damages that may occur to our units, these damages can be simply caused by operator’s error or by redesighing the unit by the owner and also could be by defective parts,… As long as damages are not done by running the unit WITHOUT OIL everything else is covered,….SIMPLE. In some severe damage cases, repairs must be done either by us here in Houston Texas with round trip shipping charges paid by our company if, there is no possibility of locating an Authorized service center near our client’s area, this way, Amtex Equipment will be able to continue its full warranty coverage. As we always try to prove our dedication to our clients’ needs out in the field, there might always be a case that will not allow us to do our job accordingly,…..Regards; Ben Saney CEO
I bought a used prowler last summer(i am the 3rd owner). Ben has taken my phone calls as if I was the original owner, and has answered the stupidest questions for me without even blinking. I am so impressed with the machines capabilities, performance, and the level of commitment that Amtex has for its customers. This is my first truckmount, and even though its small, I have yet to get on a job that it has not handled flawlessly. I am an Amtex fan all the way!
I’m incredibly happy with my Amtex machine and the service I get from Ben at Amtex. As a first time truckmount buyer, I couldn’t ask for a better class of guy to work with.
@itswhatido100 , His Prowler broke down, and due to severity of damage we offered to have it shipped to Houston at our cost to be fixed, shipping took couple extra days to be setup, this delay made our customer upset and decided to not only repair it but also redesign its drive, which made it impossible for us to continue our warranty,
Later he post this ad in Craig’s list asking us for 8000.00 cash to remove his video
which we refused to pay. this video was taken from a print of his ad.
ok, whats your side of the story? why is the warantee void? just curious.
Ben is far to nice a guy and way to proud of his machines for something like this plain simple black mail.
We Have A Prowler And it has Never given us any major problems, we Have had it for three years now, And under major heat we are in las vegas NV. Ben has always took care of us over the phone, Call us 702-788-0221 las vegas cleaning service. for the price over others expensive machines that also break down, prowler is the way ..it was funny how after it was fix he filmed another video and shoed it off as all riged up! listen treat as a 13 hrs power not like a 30 hrs power. and it will last you!
@TheJessica2525,….Also Posting the above video was to show the
world the true face of the matter…..Ben
PS. Regardless of his action Amtex WILL ALWAYS treat him like
any other customers of ours.
@TheJessica2525 Not really, as a matter of fact it has made us
alot of sales as I explained to you over the phone.
I have seen that video and I am sure it is costing you sales!
Yeah, that’s blackmail. Youtube should remove the video. If both parties are in Texas maybe it is possible to prosecute. I also see this guy on truckmountforums promoting this video.
Thats a disgrace you should prosecute him for blackmail. Its about Youtube removed that video.